We ship cargo to Central and South America by Air freight and Ocean Freight. For more information, visit our web page https://centralamericacargo.com/
La New Cuban Customs Regulation from July 17th, 2021, only applies for passengers arriving in Cuba and bringing the goods as part of their luggage. For more information, check the link.
We deliver to all provinces in Cuba through our agents Aerovaradero, Correos de Cuba, Transcargo and Cubapack.
You can send a package of medicines that weighs up to 10kg (maximum allowable), and your family will pay taxes in CUP in Cuba. All medicine must be sent in their original packaging, including boxes and /or containers. Note* adult diapers are classified as medicine.
Packages of miscellaneous cargo can weight up to 3 kgs. When preparing packages at home, make sure packages are not heavier than 2.95 kgs to allow for extra packaging if needed. Note that additional taxes will be applied for each extra gram.
Clothing, footwear, non-perishable food, toiletries, etc. Keep in mind that there are items that are not allowed by air / maritime cargo because they are considered dangerous. For example: batteries, matches, chemical products, aerosols or sprays, perfumes, hairdressing products, nail polish, etc. For more information, contact the nearest Central America Cargo office for advice.
Customs does not state a limit on how many shipments a person can receive. Please note that shipments cannot be commercial in nature and must not exceed what is allowed by customs regulations. For more information, you can contact the Central America Cargo agency closest to you or consult the customs website at the following link.
Your family will only pay duties and taxes on the imported goods as per the Customs Tariff. Al other charges are prepaid by the shipper. For more info, check the link https://centralamericacargo.com/pdf/Cuba -Regulaciones.pdf.
We have offices in Canada (Toronto and Montreal), Mexico, Panama, China and work with Authorized agents in the USA.
Simply choose the closest office and follow the instructions on the form.
Due to COVID we are no longer accepting walk ins. Please book an appointment before coming to any of the offices.
Toronto – Link Toronto
Montreal – Link Montreal
Cancún - Por teléfono o WhatsApp al +52 553-993-8377
Zona Libre - Por teléfono o WhatsApp al +507 63253225
Ciudad Panamá – Por teléfono o WhatsApp al +507-6834-6669 / +507-6112-1281
Shipments usually arrive within 2-5 business days. We have weekly flights to Havana and shipments are then distributed to other provinces. Due to COVID, current transit time to the provinces takes approximately 4-6 weeks. During regular times, there are flights to each international airport every week, making transit times to the provinces shorter. Check with your local office to learn about direct flights from your area.
No, because its customs value exceeds the 200.00 USD allowed. TVs can only be shipped as “Unaccompanied Baggage”, in Spanish called “equipaje no acompañado” (ENA).
*** US dollars will be converted to CUP at the time of payment.
Only residents who possess a Cuban ID or a “carnet de identidad” and have travelled outside of Cuba can import unaccompanied luggage. These individuals can bring items that exceed the value of $ 200.00 USD until they complete the $ 1000.00 (points). For more information, you can contact the Central America Cargo agency closest to you or consult the Cuban Customs website at the following link.
You can send items that have a value of up to $ 200.00 USD and 30.00 USD will be exempted of payment in each shipment.
*** US dollars will be converted to CUP at the time of payment.
You can send any appliance as long as it does not exceed the value of $ 200.00 USD. Also, take into account the specifications of the appliance, and its customs regulations. For more information, click on the link.
* US dollars will be converted to CUP.
Please visit the link https://centralamericacargo.com/trace.php.
To ship a container the person must have received their residence through the repatriation process, or have canceled their PRE (residence permit abroad). Also, the person must have a permit issued by Transcargo or Palco agencies. These are the agencies designated to receive personal effects shipments.
Tools can be shipped as long as they do not contain batteries.
All auto parts are allowed to be shipped in the regulation as long as they are new and have no oil residue and no fuel has circulated through them at any point.
Gas cars and motorcycles can only be imported temporarily into Cuba with prior authorization from Cuban authorities.
Check the following link for the process.
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